Legal Information

Privacy Policy

FloW Her Power 2026 Conference - Organized by FloW Mauritius

Last Updated: December 16, 2025

FloW Mauritius ("we," "us," "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you register for or attend FloW Her Power 2026, use our website, or interact with our services.

This policy is established in compliance with the Data Protection Act 2017 (Act No. 20 of 2017) of the Republic of Mauritius and reflects our commitment to transparency, data security, and your fundamental rights to privacy.

1. Data Controller Information

FloW Mauritius is the data controller responsible for the processing of your personal data collected through this website.

  • Organization: FloW Mauritius
  • Address: Riverwalk, Floreal Road, Plaines Wilhems, Mauritius (74001)
  • Email: info@flowevents.mu
  • Phone: +230 5719 7050

This Privacy Policy is established in compliance with the Data Protection Act 2017 (Act No. 20 of 2017) of the Republic of Mauritius, effective January 15, 2018.

2. Personal Data We Collect

We collect personal data that you voluntarily provide when registering for FloW Her Power 2026 or using our website services. The types of personal data we collect include:

Registration & Ticketing Information:

  • Full name
  • Email address
  • Phone number
  • Company/organization name (optional)
  • Dietary requirements and accessibility needs
  • T-shirt size (for event materials)
  • Emergency contact information

Payment Information:

  • Payment confirmation details (MCB Juice or my.t money transaction references)
  • Billing information

Note: We do not directly process or store credit card information. Payments are processed through MCB Juice and my.t money payment systems.

Communication Data:

  • Inquiry or sponsorship application information submitted via contact forms
  • Email correspondence with our team
  • Newsletter subscription preferences

Technical Data:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website

This information is collected automatically through cookies and similar technologies to improve website functionality.

3. Purpose of Data Processing

We process your personal data for the following specific, explicit, and legitimate purposes as required by the Data Protection Act 2017:

  • Event Registration: To process your ticket purchase and confirm your attendance at FloW Her Power 2026
  • Event Management: To organize seating, catering (dietary requirements), accessibility accommodations, and distribute event materials
  • Communication: To send event updates, program changes, and important information related to your attendance
  • Safety & Security: To contact your emergency contact if necessary during the event
  • Payment Processing: To verify and confirm payment transactions
  • Sponsorship Management: To process and respond to sponsorship inquiries and applications
  • Marketing (with consent): To send newsletters, future event information, and FloW Mauritius wellness program updates (you may opt-out at any time)
  • Legal Compliance: To comply with legal obligations under Mauritian law, including tax and accounting requirements
  • Website Improvement: To analyze website usage and improve user experience

4. Legal Basis for Processing

Under the Data Protection Act 2017, we process your personal data based on the following legal grounds:

  • Contractual Necessity: Processing is necessary for the performance of a contract (your ticket purchase agreement) or to take steps at your request prior to entering into a contract
  • Consent: You have given explicit consent for marketing communications and newsletter subscriptions (you may withdraw consent at any time)
  • Legal Obligation: Processing is necessary to comply with our legal obligations under Mauritian law (e.g., tax, accounting, consumer protection)
  • Legitimate Interests: Processing is necessary for our legitimate interests in organizing a safe, well-managed event, provided your rights and freedoms do not override these interests

5. Data Sharing & Disclosure

We respect your privacy and will not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following limited circumstances:

Service Providers:

  • Venue: Event venue in Mauritius (for event logistics, seating, catering)
  • Payment Processors: MCB Juice and my.t money (for payment verification only)
  • Email Services: For sending event confirmations and updates
  • IT Services: Website hosting and technical support providers

All service providers are contractually obligated to protect your data and use it only for specified purposes.

Sponsors & Partners (with consent):

With your explicit consent, we may share aggregate attendee data (non-identifiable) with event sponsors for impact reporting. Individual contact details are NEVER shared without your express permission.

Legal Requirements:

We may disclose your personal data if required by law, court order, or government authority in Mauritius, or to protect our legal rights, safety, or property.

No International Transfers:

Your personal data is processed and stored within Mauritius. We do not transfer personal data outside of Mauritius unless absolutely necessary and with appropriate safeguards.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption: All data transmitted through our website is encrypted using SSL/TLS technology
  • Access Controls: Only authorized FloW Mauritius personnel have access to personal data, limited to what is necessary for their role
  • Secure Storage: Personal data is stored on secure servers with regular backups
  • Staff Training: Our team is trained on data protection principles and confidentiality obligations
  • Regular Audits: We regularly review and update our security practices to maintain data protection standards

While we take all reasonable precautions, no internet transmission is completely secure. You acknowledge that you provide personal data at your own risk.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Event Attendee Data: Retained for 3 years after the event date (March 8, 2026) for legal, tax, and accounting purposes, then securely deleted
  • Payment Records: Retained for 7 years as required by Mauritius tax and accounting regulations
  • Marketing Consent: Retained until you withdraw consent or request deletion
  • Sponsorship Records: Retained for 7 years for tax and business record-keeping purposes
  • Website Analytics: Anonymized and aggregated after 12 months

After the retention period expires, your personal data will be securely deleted or anonymized in accordance with the Data Protection Act 2017.

8. Your Data Subject Rights

Under the Data Protection Act 2017, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data, subject to legal obligations that may require us to retain certain records (e.g., tax, accounting).

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes or based on legitimate interests.

Right to Restriction of Processing

You have the right to request restriction of processing in certain circumstances (e.g., while we verify accuracy of disputed data).

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time (e.g., unsubscribe from marketing emails).

How to Exercise Your Rights:

To exercise any of these rights, please contact us:

  • Email: info@flowevents.mu
  • Phone: +230 5719 7050
  • Mail: FloW Mauritius, Riverwalk, Floreal Road, Plaines Wilhems, Mauritius (74001)

We will respond to your request within 30 days. If your request is complex, we may extend this period by an additional 30 days and will notify you accordingly.

9. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality (e.g., session management, security). These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors use our website (e.g., page views, navigation patterns) to improve user experience.
  • Functional Cookies: Remember your preferences (e.g., language settings).

Managing Cookies:

You can control and delete cookies through your browser settings. However, disabling cookies may affect website functionality.

For more information on managing cookies, visit your browser's help section or www.allaboutcookies.org.

10. Children's Privacy

FloW Her Power 2026 is an event designed for professional adult women (18 years and older). We do not knowingly collect personal data from individuals under 18 years of age. If you believe we have inadvertently collected data from a minor, please contact us immediately at info@flowevents.mu, and we will promptly delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for operational reasons. Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically. If we make material changes that affect how we use your personal data, we will notify you via email (if you have provided your email address) or through a prominent notice on our website.

12. Complaints & Regulatory Authority

If you have concerns about how we handle your personal data or wish to make a complaint, please contact us first:

Data Protection Commissioner of Mauritius:

If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Office of Mauritius:

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

FloW Mauritius - Data Protection Contact

  • Phone:
    +230 5719 7050
  • Address:
    Riverwalk, Floreal Road, Plaines Wilhems, Mauritius (74001)

Your privacy is important to us. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

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